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Delivery/Returns/Refund Policy

Delivery Services

We offer free delivery within Gauteng. A distance-based delivery fee will be calculated at checkout based on your order and delivery address for orders outside Gauteng.

Refund Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you can return the item within 14 days for a full refund or exchange, provided it is in its original condition. For assistance, please contact us at +27 65 567 0045 or email us at admin@bajooun.co.za.

Damaged or Defective Items

In the rare event that your furniture arrives damaged or defective, please contact our customer service team immediately at +27 65 567 0045 or email us at admin@bajooun.co.za. We will arrange for the damaged item to be collected at our expense and replaced promptly. 

Warranty Information

We stand by the quality of our products with a comprehensive warranty:

The warranty starts from the date of purchase and requires proof of purchase. It is valid for the original purchaser only and does not cover damage resulting from misuse, accidents, alterations, unauthorized repairs, or commercial use. If you encounter any issues, please contact us at +27 65 567 0045 or email admin@bajooun.co.za for further assistance.

For any other questions or assistance, our customer service team is always ready to help.